Support

Comstor offers a wide range of training, technical and professional services support to help you:

  • Grow your business,
  • Complement your service offering to your clients 
  • Cover you when you need it most.  

These services augment your existing resources and extend your capabilities and geographic reach to win business that you might not otherwise be able to fulfill. Besides our own offerings, we also provide you with a list of tools directly from our vendor partners, and we divided them based on technology.

Comstor Support

Support from Comstor

Comstor is also there to support you from a technical point of view with our Professional Services departments, Rental service and our Advanced Logistics services.

Comstor Professional Services - Let Comstor help you sell more, by providing you the assistance that you need, when you need it: network design and support, installation, configuration and implementation, and more!

Comstor Advanced Logistical Services - Direct benefit from Comstor's pan-European advanced logistics services, secure storage facilities and configuration labs, enabling you to drive operational efficiency and profitability at every stage.

Comstor Downloads  - Let Comstor help you on the search for easy and fast support. Comstor Downloads gives you access to support tools that will offer more advantages for your business. Support made easy!

Comstor Rent-a-Lab  - Rent-a-Lab is a rental service for networking equipment and offers you the opportunity to rent products and technologies.

RMA Procedure - Partners registered on our e-commerce service ‘Compass’ can easily request a RMA via the web and complete all details related to this RMA request.

Invoice Queries - If you have queries about an invoice you received from us or if you think a mistake has been made, please fill in the Invoice Query form below. Fax or mail us the Invoice Query form within 10 working days after receiving the invoice.

invoice query form

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Cisco Support General

Support from Comstor

Cisco is offering a broad range of pre-sales and technical tools. We have collected them for you and provided you with short cuts, so you can direct benefit from them.

Cisco Configuration Assistant (CCA) - CCA is the small business configuration tool that integrates voice, security, switching and routing configuration and delivers the simplicity you need.

Cisco Support Wiki - Welcome to the Cisco Support Wiki, an initiative within Cisco's Technical Support Website team.

Cisco Smart Design  provide network solution implementation best practices in an easy to follow format to help you streamline the installation process and reduce deployment risk.

Cisco Partner Helpline - Partner Helpline is a direct support path for any partner issues, including complete presales technical, and product design assistance. Now available Telephone Assistnace.
Cisco Technical Center - Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. If you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide you telephone support.
Cisco Technical Center - Now you'll the capicity to integrate all the services of Contact Center, Unity, Call Manager and Telepresence in one equipment.
UC on UCS  Now you'll the capicity to integrate all the services of Contact Center, Unity, Call Manager and Telepresence in one equipment.

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Cisco Support Security

Support from Comstor

On specific technologies, Cisco is also providing tools and instruments. In this section you can find more information on "Security".

Cisco Support Security - Learn to configure Cisco IOS Security using Cisco's new online demo series that provides easy to follow instructions.

Cisco IOS Security Online Demosomstor Select Plus - Learn to configure Cisco IOS Security using Cisco's new online demo series that provides easy to follow instructions.

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Support on Cisco Smart Business Communication System (SBCS)

SBCS Support

This section aims to help you win and drive business with Cisco Small Business solutions and expand your existing resources and extend your capabilities.

Here you will find the latest tools, support, programs from Cisco focus on Small Business.

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Netformx

Netformx

Netformx automates the end-to-end process of designing networks and enables collaborative workflows within and across organizations. 

 

Their solutions are used worldwide by service providers, system integrators and manufactures and it helps them transform customer requirements into easy to deploy solutions. Supported by the world’s most extensive centralized, multi-vendor KnowledgeBase.

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Cisco Smart Business Architecture (SBA)

Cisco SBA Small The Cisco Smart Business Architecture for Midsize Organizations is a blueprint for designing and deploying a full-service, comprehensive network to support your business needs and helps you to increase sales and profitability.

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